A day without being able to reach your business partners or be contacted by your customers can quickly become problematic. A professional cannot afford to miss a call from a supplier, miss the opportunity to get a new customer or be blocked from his activity. Is your mobile phone broken or refuses to work normally?
Taking your phone to the repair centre is the best way to solve a problem with your mobile. “But to fix my phone in Brisbane, what to do before taking your phone to the repair centre?” Most people ask this question. If this is also your case, we will tell you what to do before taking it in for repair.
By following the steps below, you will not only be able to protect your personal information, but you will also receive a service that is better suited to your needs and focused on the problem with your device.
What should you consider before taking your phone to the repair centre?
[1] Prepare it for repair
Just as when we take a car to be repaired we need to prepare the logistics for its stay in the workshop and adapt everything so that we can make use of the guarantee or so that there are no problems at the centre, something similar happens with the mobile phone.
And there are some things we need to do to make sure that the repair process goes smoothly and that we are not surprised. And there are certainly some things we must do before sending our phone in for repair.
[2] Check the phone warranty
To check the warranty period of your phone, it is best to contact the technical service of each manufacturer to obtain all the details about the warranty that your phone enjoys. To do this, it will be essential to know the IMEI of the terminal, something that you can find out by typing *#06#.
[3] Make a backup
This is not necessary to remind you. But many times, in the rush to make an appointment with the technical service and the stress of our daily lives, it can be easily overlooked. Therefore, we must make a backup of all the data on our phones. We are not talking about the one that Google keeps with the data from Wifi networks, installed apps or wallpaper, but a complete physical backup. We have two options.
[4] Reset the phone
This is usually the first thing that the technical service asks us before accepting the phone's entry into the repair service if we have reset the phone and the problem persists. Therefore, it is something that we should do even before speaking to the technicians. If everything we have tried continues to fail, the best thing to do is to reset the phone completely.
This will allow us to achieve two things: on the one hand, the possibility of solving the problem, and if this is the case, having it ready to be handed over to the technical service. This way, it will be easier for the technicians to find the problem. You will find this option next to the one to make a backup copy.
[5] Remove any security method
Although it may seem obvious, we can also overlook it, but it is essential to send the phone without any restrictions or security measures.
It would make no sense for the technicians to have to know our PIN, which is completely useless. Therefore, no PIN, no pattern, and much less any biometric security measure, because they will just send the phone back to where it came from.
[6] Remove the SIM card
Even if the problem is related to the SIM card, you should remove it before taking it in for repairs. The technical service will always have the possibility to check that it is working properly even without it. For this reason, you should remove it primarily, although another very important reason is that you should never leave personal information on your phone when you take it in for repairs.
[7] Remove the microSD card
Just like the SIM card, if you forget it inside your phone, your data could be compromised. Obviously, official services are trustworthy, but if not, it's better to have the card in your possession, rather than in someone else's hands.
Furthermore, technicians do not need this type of card to check the operation of your phone, and if they do, do not forget to format it first. Therefore, it is essential that no personal data reaches the technical service, whether it is the microSD card, the SIM or the terminal's own storage.
[8] Remove the case and screen protector
Neither the case nor the screen protector is required to be repaired. Please note that technicians will need to remove them to handle the device and perform the necessary quality tests required by the brands before it is returned after repair.
For all these reasons, if you want to speed up the service and avoid possible loss of cases or protectors, remove them and store them before sending your phone for repair.
Why choose SkyTree Phones to fix your Smartphone?
There are many unknown facts you should know about SkyTree Phones:
- Depending on the faults and the model, we finish our Smartphone repairs in less than 1 hour.
- We use all the Australian parts in your device.
- Our experts have more than 10 years of experience in this field offering the best quality services to you.
- We offer a 6-month warranty for iphone screen replacement in Gold Coast and 1 1-year warranty for Samsung devices.
At SkyTree Phones, we hope that this article is useful to you. We invite you to follow these tips before sending your mobile phone for repair and to consult with the specialist if you have any questions.
